FAQ

Got questions about working with me?

Below I'm answering the most common questions my (potential) clients asked me about.

How is your availability?

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I adapt my working schedule to my other life responsibilities (like taking care of my 4-year-old, quadrulingual son). This means I normally work from 6 am to 8 am, and then again from 10 am to 4 pm. While I pride myself in responding to all emails within 24 to 48 hours, during my office hours you can usually expect an even quicker response. 

Can you help us with SEO, too?

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We're always working on something. Most of the time, we're focused on getting results for our clients. But every so often we get the chance to experiment with new concepts and ideas.

What are your rates?

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We're always working on something. Most of the time, we're focused on getting results for our clients. But every so often we get the chance to experiment with new concepts and ideas.

What is your turnaround?

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We're always working on something. Most of the time, we're focused on getting results for our clients. But every so often we get the chance to experiment with new concepts and ideas.

What happens when you go on holidays?

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We're always working on something. Most of the time, we're focused on getting results for our clients. But every so often we get the chance to experiment with new concepts and ideas.

Can you help us translate our blog into German and implement some SEO keywords?

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We're always working on something. Most of the time, we're focused on getting results for our clients. But every so often we get the chance to experiment with new concepts and ideas.

Do you charge per word, per hour, a project fee, or a day rate?

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This depends on the type of collaboration and project. For longterm collaborations it can make sense to agree on a per-word-rate for standard translations while for texts that require a more creative approach, an hourly rate is more convenient. For bigger one-time projects, I prefer to agree on a flat project fee. I haven't worked with day rates before, but if this is your preferred method, I'm happy to discuss options.

Are you available on weekends?

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This depends on the type of collaboration and project. For longterm collaborations it can make sense to agree on a per-word-rate for standard translations while for texts that require a more creative approach, an hourly rate is more convenient. For bigger one-time projects, I prefer to agree on a flat project fee. I haven't worked with day rates before, but if this is your preferred method, I'm happy to discuss options.

How much can you translate in a day?

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This depends on the type of collaboration and project. For longterm collaborations it can make sense to agree on a per-word-rate for standard translations while for texts that require a more creative approach, an hourly rate is more convenient. For bigger one-time projects, I prefer to agree on a flat project fee. I haven't worked with day rates before, but if this is your preferred method, I'm happy to discuss options.

How are your payment terms?

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One-off projects:

  • 50% of the agreed amount is due before I start working on your project.
  • The remaining 50% is due after concluding the project.
  • In some cases, a full upfront-payment might be necessary which we will agree upon beforehand.


Long-term collaborations:

  • I usually send one invoice at the end of the month with all the jobs completed during that month.
  • My invoices are due within 20 days from the invoice date.


General terms:

  • All invoices are payable via wire transfer or PayPal.
  • In case of late payments, an additional fee may be applied.


Rush fee:

  • A +50% rush fee applies for urgent projects that need to be delivered within 24 hours or on the next workday.
  • A +100% rush fee applies for projects that require me working outside normal office hours (as in the evening or on weekends).
  • In both cases, the rush fee is explicitely mentioned and agreed upon before I accept the assignment. You will never be charged any unexpected fees.


Minimum charge:

  • My minimum charge is €50.


Can you help with super-urgent requests?

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This depends on the type of collaboration and project. For longterm collaborations it can make sense to agree on a per-word-rate for standard translations while for texts that require a more creative approach, an hourly rate is more convenient. For bigger one-time projects, I prefer to agree on a flat project fee. I haven't worked with day rates before, but if this is your preferred method, I'm happy to discuss options.

What is transcreation?

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This depends on the type of collaboration and project. For longterm collaborations it can make sense to agree on a per-word-rate for standard translations while for texts that require a more creative approach, an hourly rate is more convenient. For bigger one-time projects, I prefer to agree on a flat project fee. I haven't worked with day rates before, but if this is your preferred method, I'm happy to discuss options.

Is there a minimum charge?

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This depends on the type of collaboration and project. For longterm collaborations it can make sense to agree on a per-word-rate for standard translations while for texts that require a more creative approach, an hourly rate is more convenient. For bigger one-time projects, I prefer to agree on a flat project fee. I haven't worked with day rates before, but if this is your preferred method, I'm happy to discuss options.

Didn't find what you were looking for?

Just send me an email with your questions, and I'll be happy to clear all your doubts.